Loctax Platform-specific Cookie Policy
This is the Platform-specific Cookie Policy of:
Loctax NV, a limited company registered in Belgium under company number 0754.858.750, having its registered address at Gebroeders Vandeveldestraat 68, 9000 Ghent, Belgium.
Also referred to as "we" or "us".
We run and manage the Loctax software as a service (SaaS) platform accessible at https://app.loctax.com/ (the "Platform").
Why this Cookie Policy?
We use cookies and similar technologies ("Cookies") on the Platform to enhance your user experience, ensure Platform security, and improve our services. This Cookie Policy provides transparency on the types of Cookies we use and why we use them.
What are Cookies?
Cookies are small text files stored on your device that help us collect and store information about your interactions with our Platform. Cookies can be placed by us ("first-party cookies") or by trusted third parties ("third-party cookies").
What information is collected via Cookies?
We collect device and usage data, which may include personal data such as IP address (or proxy server information), as well as browser type, operating system, language preferences, pages visited, and interactions with our Platform.
For more details about how we collect, use, and process personal data in the context of the Platform, please refer to our Platform-specific privacy statement.
Categories of Cookies used
We classify our Cookies into two categories:
Strictly necessary Cookies – essential for the core functionality of the Platform.
Non-essential Cookies – used for analytics and enhancing user experience, requiring user consent.
Strictly necessary Cookies
These Cookies are required for the basic operation of our Platform. They are automatically enabled and cannot be turned off via our cookie banner.
| Cookie | Third Party | Purpose | Type | Duration |
|---|---|---|---|---|
| cf_clearance | Cloudflare | Ensures secure access and bot protection | Persistent | 30 minutes |
Non-essential Cookies
These Cookies help us analyze Platform usage and improve user experience. They are only enabled if you provide consent.
| Cookie | Third Party | Purpose | Type | Duration |
|---|---|---|---|---|
| intercom-device-id-* | Intercom | Tracks device for chat and support | Persistent | 9 months |
| intercom-session-* | Intercom | Tracks user sessions for chat and support | Session | Expires after session |
| ph_phc_* | PostHog | Product analytics | Persistent | 1 year |
It is important to note that we do not use any third-party pixels and trackers for advertising purposes within our Platform.
Managing your Cookie preferences
You can manage your cookie preferences via the cookie banner on our Platform. Strictly necessary Cookies cannot be disabled, but you may block all Cookies through your browser settings, privacy modes, or third-party tools.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. However, we will never add and enable non-essential Cookies without your prior consent. We encourage you to review this policy periodically.
Questions?
For any questions or concerns about our use of Cookies, please contact our Data Protection Officer at [email protected].